Returns & Exchanges

At ArtfulTea, we want you to be completely satisfied with your premium loose leaf tea and teaware. If you are not happy with your purchase, we offer a flexible return policy for unopened items and damaged goods within 30 days of delivery.

Return Process

• 1.
  Contact Support

  Email our customer service team with your order number and the reason for your return to receive a Return Authorization number.

• 2.
  Pack Securely

  Place the unopened tea or unused teaware in its original packaging to ensure it remains protected during transit.

• 3.
  Ship the Item

  Affix the provided return shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Refund

  Once our team inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.